Case management solution as a SaaS service
Tender Summary
The City of Rovaniemi in Finland from Europe region has released this tender for The object of the procurement is the acquisition of the City of Rovaniemi s case management solution case management electronic transactions and electronic archives as a SaaS service as defined in the request for tender and its annexes The object of the procurement is described in more detail in the request for tender and its annexes in particular in annexes 1 Description of the object of the procurement 2 Requirements specification list 2 1 Scoring requirements 2 2 Options 3 Information security and confidentiality agreement 3 1 Information security requirements 5 Delivery project agreement 6 Support and maintenance services and service levels 8 Project plan and 9 Experts CONTRACT PERIOD The agreement is valid for a fixed term for the duration of the delivery project i e until the acceptance test with tender notice no. 2026-057128 published on 16 Sep 2026. The tender is due to expire on 12 Nov 2026. This tender is sourced from Hankintailmoutukset and is eligible for suppliers interested in Customer Relation Management software development services, System management software development services, Contract administration services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 14834631.
Tender Details
Tender NoticeTI Ref: 14834631
Tender Notice No
2026-057128
Tender Organisation
City of Rovaniemi
Tender Sector
Tender Service
Worldwide
Tender Region
Tender Project Location
Tender CPV
72212445 : Customer Relation Management software development services72212781 : System management software development services79994000 : Contract administration services
Tender Source
Hankintailmoutukset
Tender Document Type
Tender Notice
Tender Deadline
12 Nov 2026 50 days left
Tender Description
The object of the procurement is the acquisition of the City of Rovaniemi s case management solution case management electronic transactions and electronic archives as a SaaS service as defined in the request for tender and its annexes The object of the procurement is described in more detail in the request for tender and its annexes in particular in annexes 1 Description of the object of the procurement 2 Requirements specification list 2 1 Scoring requirements 2 2 Options 3 Information security and confidentiality agreement 3 1 Information security requirements 5 Delivery project agreement 6 Support and maintenance services and service levels 8 Project plan and 9 Experts CONTRACT PERIOD The agreement is valid for a fixed term for the duration of the delivery project i e until the acceptance test
Tender Bidding Type
Tender Document
Frequently Asked Questions About This Tender
Who has issued this tender, and what is it for?
The tender has been issued by City of Rovaniemi in Finland. Such a type of tender falls under Customer Relation Management software development services, System management software development services, Contract administration services, within the IT-Software sector, and is listed on Tender Impulse under notice number 2026-057128.
What are the key dates for this tender?
The notice was published on 16 Sep 2026 and submissions close on 12 Nov 2026. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.
Which CPV codes apply to this tender?
It is classified under CPV codes 72212445, 72212781, 79994000, which correspond to Customer Relation Management software development services, System management software development services, Contract administration services. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.
Can I submit my bid for this tender to Tender Impulse?
No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to City of Rovaniemi, using the method described in the original tender document, before 12 Nov 2026. Tender Impulse provides complete assistance in submitting all bids posted on its website.
How do I get the bid documents and participation details?
Request a live demo on Tender Impulse and our tender experts will walk you through this listing, share the available documents, and explain how to submit your bid to City of Rovaniemi. Subscribers also receive help with registration requirements and, where needed, translation of non-English notices - but the submission itself always goes from you to the buyer.
How can I find more tenders like this in Finland?
There are currently 1782 live tenders of 25569 total tenders from Finland on Tender Impulse. You can browse them on our Finland tenders page, or save a search combining Finland with CPV codes 72212445, 72212781, 79994000 - we will then email you every new match on the day it is published.
How to prepare for this bid?
Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.
Is this tender beneficial for me?
The procurement is applicable to companies in the Customer Relation Management software development services, System management software development services, Contract administration services and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.
What is the procurement trend for Case management solution as a SaaS service?
The public procurement trends for Case management solution as a SaaS service can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.
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